I’ve just finished working on an issue with the folks in Support, relating to PSTDisableGrow. A customer had the key set per: • Click Start, click Run, type regedit, and then click OK. • Locate and then click the following registry subkey: HKEY_CURRENT_USER Software Microsoft Office 12.0 Outlook PST • On the Edit menu, point to New, and then click DWORD Value. • Type PstDisableGrow, and then press ENTER. • Right-click PstDisableGrow, and then click Modify. • In the Value data box, type 1, and then click OK. • Exit Registry Editor. When they upgraded the Enterprise Vault Outlook Add-in to 9.0.1, they had a problem whereby opening an archived item gave them just the shortcut. The banner across which when click showed: The item could not be downloaded. Ocean soundscape free download. [OIOM] 80070005 There was a change made to the 9.0.1 client to fully utilise the Outlook Object Model. We use that to display items. In order to display an item using the Outlook Object Model you have to have the item in a message store – previously we used an in-memory object. So, we download the item you double click on, and add it to a temporary PST file, and then use the Outlook Object Model to display the item. You can see the problem, I hope! We can create a PST file. But we can’t “grow” it to put the retrieved message in it. Enterprise Vault Outlook PluginOutlook Enterprise Vault Client DownloadThe binaries are included in the full server download. OKL2K7 has been supported since EV 2007 SP3 on the client side I beleive, but Outlook 2003 SP2 is still the newest one supported on the server side. So errors are thrown in to the client log, and the net result is the item fails to display, giving the end user just the shortcut. The fix is two fold. First of all the PSTDisableGrow must be in: HKEY_CURRENT_USER Software Policies Microsoft Office Outlook PST Secondly you have to add the key, PSTDisableGrowAllowAuthenticodeOverrides: • Click Start, click Run, type regedit, and then click OK. • Locate the following registry subkey:HKEY_CURRENT_USER Software Policies Microsoft Office Outlook PST • Click the Edit menu, point to New, and then click DWORD Value. • Type PSTDisableGrowAllowAuthenticodeOverrides, and then press ENTER. • Right-click PSTDisableGrowAllowAuthenticodeOverrides, and then click Modify.
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